Turbo Heating & Cooling, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when visiting our website, using our services, or communicating with us.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
When you contact us, request a quote, schedule service, or subscribe to updates, we may collect:
Full name
Email address
Phone number
Address or service location
Billing information (if applicable)
Any details you voluntarily provide about your HVAC system or service needs
We may automatically collect:
Browser type, device type, and operating system
IP address and general location data
Pages visited and time spent on our website
Referring website or search engine
Cookies and analytics data (see “Cookies” below)
We use the information we collect to:
Respond to inquiries and provide customer support
Create and manage appointments or service requests
Send quotes, invoices, and receipts
Improve our website, services, and user experience
Send important updates, promotional offers, or service reminders (you can opt out anytime)
Comply with legal obligations and prevent fraud
Our website uses cookies and similar technologies to:
Remember your preferences and login details
Analyze website traffic and user behavior
Deliver relevant ads and marketing messages
You can choose to disable cookies in your browser settings, but some features of the website may not function properly without them.
We do not sell or rent your personal information. However, we may share data with:
Trusted service providers who help us operate our business (e.g., scheduling software, payment processors, marketing platforms).
Law enforcement or government authorities if required by law.
Business partners or contractors for legitimate business operations and service fulfillment.
All third-party providers are required to protect your information and use it only for the purpose of providing contracted services.
We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission or storage system can be 100% secure.
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
You have the right to:
Request a copy of the personal data we hold about you
Request correction or deletion of your information
Opt out of receiving marketing communications
Withdraw consent for data collection at any time
To exercise your rights, please contact us at [[email protected]] or (562) 284-3522.
Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from minors.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those external sites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our services after updates means you accept the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Turbo Heating & Cooling, Inc.
Long Beach, California
📧 [email protected]
📞 (562) 284-3522
📜 CA License # 1099055